Shipping policy

Shipping Policy

Where We Ship

ShaFar currently ships within the United States only, including Alaska, Hawaii, and US territories. We do not ship to PO Boxes or APO/FPO addresses at this time.

Order Processing

Orders are processed within 1-3 business days of purchase. Orders placed on weekends or holidays begin processing the next business day. You will receive a confirmation email with tracking as soon as your order ships.

Delivery Times

Standard delivery within the continental United States takes 3-8 business days after dispatch. Alaska, Hawaii, and US territories may take longer.

Delivery estimates are provided by our carriers and are not guaranteed. Total time to receipt is processing time plus delivery time.

Shipping Rates

Shipping is free on all US orders with no minimum purchase required.

Tracking

A tracking number is emailed to you when your order ships. Tracking may take 24–48 hours to show its first scan. If your tracking has not updated for 10 or more days, contact us at support@shafar.us

Duties and Taxes

All applicable duties and import charges are paid by ShaFar before dispatch. You will not be asked to pay additional duties or customs fees on delivery. Sales tax, where applicable, is calculated and shown at checkout.

Delays Outside Our Control

Delivery may be affected by weather, carrier capacity, customs inspection, or other events outside our control. We will keep you informed and will work with the carrier to resolve any delay.

Carrier delays can occasionally occur after dispatch. If tracking has not moved for 10 days or your order has not arrived within 30 days of dispatch, contact us and we will investigate

Address Accuracy

Please check your shipping address before completing checkout. We cannot change an address once an order has entered fulfillment. Orders shipped to an incorrectly entered address are not eligible for refund or replacement.

Lost or Stolen Packages

If tracking shows delivery but you have not received your package, please review the steps in our Return and Refund Policy and contact us within 7 days.

Split Shipments

Orders with multiple items may ship separately at no extra cost to you. You will receive tracking for each shipment.

Contact

Questions about shipping? Email support@shafar.us